Privacy Policy
1. INTRODUCTION
This privacy notice explains how we collect and process your personal data through your use of our website www.xpertdrivertraining.co.uk, including any information you provide when you request our 7 tips to help you pass your driving test or use our contact page.
If you take driving lessons with us, our Pupil Privacy Notice explains how we use your information as a pupil.
By providing us with your data, you confirm that you are over 13 years of age.
Xpert Driver Training Ltd is the data controller and is responsible for your personal data (referred to as "we", "us" or "our" in this notice).
Contact details
Full name of legal entity: Xpert Driver Training Ltd
Email address: mick@xpertdrivertraining.co.uk
Postal address: 28 Hawthorn Way, Gilberdyke, Brough, HU15 2YB
Telephone number: 0800 310 1094
ICO registration number: ZB124083
It is very important that the information we hold about you is accurate and up to date. Please let us know if your personal information changes by emailing mick@xpertdrivertraining.co.uk.
2. WHAT DATA WE COLLECT ABOUT YOU, WHY, AND ON WHAT GROUNDS
Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:
Communication Data: any communication you send us, whether through the contact form on our website, email, text, social media messaging, social media posting or any other means. We process this data to communicate with you, to keep records, and to establish, pursue or defend legal claims. Our lawful ground is our legitimate interests in replying to communications, keeping records and establishing, pursuing or defending legal claims.
Customer Data: data relating to any purchase of goods or services, such as your name, title, billing address, email address, phone number and purchase details. We process this data to supply the goods or services you have bought and to keep records of those transactions. Our lawful ground is the performance of a contract between you and us, or taking steps at your request to enter into one.
User Data: data about how you use our website and online services, together with any data you post for publication on our website or other online services. We process this data to operate our website, provide relevant content, keep our website secure, maintain backups, and administer our website and business. Our lawful ground is our legitimate interests in properly administering our website and business.
Technical Data: data about your use of our website and online services, such as your IP address, login data, browser details, length of visit, page views and navigation paths, number of visits, time zone settings and other technology on the devices you use. This data comes from our analytics tracking system. We process it to analyse use of our website, to administer and protect our business and website, to deliver relevant content and advertisements, and to understand the effectiveness of our advertising. Our lawful ground is our legitimate interests in administering and growing our business and deciding our marketing strategy.
Marketing Data: your preferences for receiving marketing from us and your communication preferences. We process this data to send you the information you have requested, and emails about our services and about life as a driving instructor. Our lawful ground is our legitimate interests where you have bought, or been in discussions about, our goods or services, or your consent where you have not.
Sensitive Data
We do not collect any Sensitive Data about you through this website. Sensitive Data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, and genetic and biometric data. We do not collect information about criminal convictions and offences through this website.
Where we need to collect personal data by law, or under the terms of a contract with you, and you do not provide it when requested, we may not be able to perform that contract. In that case we may have to cancel a product or service you have ordered, and we will tell you at the time.
We will only use your personal data for the purpose it was collected for, or a reasonably compatible purpose. If we need to use your details for an unrelated new purpose, we will tell you and explain the legal grounds. We may process your personal data without your knowledge or consent where this is required or permitted by law.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data when you give it to us directly, for example by filling in forms on our website or sending us emails. We may also collect certain data automatically as you use our website, using cookies and similar technologies. Please see our Cookie Policy for details.
We may receive data from third parties, including analytics providers such as Google, advertising networks such as Facebook, and providers of technical, payment and delivery services. Some of these are based outside the UK.
We may also receive data from publicly available sources, such as Companies House and the Electoral Register, based in the UK.
4. MARKETING COMMUNICATIONS
You will receive marketing communications from us if you have bought from us or asked us for information about our goods or services, or if you gave us your details through our web form and agreed to receive marketing, and in each case you have not opted out since.
You can ask us to stop sending you marketing messages at any time by using the opt-out link in any marketing message, or by emailing mick@xpertdrivertraining.co.uk.
Opting out of marketing does not affect personal data provided as a result of other transactions, such as purchases.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may share your personal data with:
- service providers who provide IT and system administration services,
- professional advisers, including lawyers, bankers, accountants and insurers,
- government bodies that require us to report processing activities.
We require all third parties to respect the security of your personal data and to treat it in line with the law. We only allow them to process your personal data for specified purposes and in line with our instructions.
6. INTERNATIONAL TRANSFERS
Some of our service providers are based outside the UK, so their processing of your personal data may involve a transfer outside the UK. Whenever we transfer your personal data outside the UK, we make sure it is protected by at least one of the following safeguards:
- the country has been recognised by the UK government as providing an adequate level of protection for personal data, or
- we use contracts approved under UK data protection law, such as the International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses, which give your data the same protection it has in the UK.
7. DATA SECURITY
We have security measures in place to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. We only allow access to your personal data to those who have a business need to know it. They will only process your data on our instructions and must keep it confidential.
We have procedures to deal with any suspected personal data breach, and will notify you and the Information Commissioner's Office where we are legally required to.
8. DATA RETENTION
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting or reporting requirements. To decide this, we consider the amount, nature and sensitivity of the data, the risk of harm from unauthorised use or disclosure, the purposes we use it for, and the law.
For tax purposes, the law requires us to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they stop being customers.
In some circumstances we may anonymise your personal data for research or statistical purposes, in which case we may use it indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under data protection law you have rights over your personal data, including the right to request access, correction, erasure and restriction, to object to processing, to data portability and, where we rely on consent, to withdraw consent. You can find out more about these rights at ico.org.uk.
To use any of these rights, email mick@xpertdrivertraining.co.uk. You will not have to pay a fee, although we may charge a reasonable fee, or refuse to act, if a request is clearly unfounded, repetitive or excessive.
We may need to ask for specific information to confirm your identity before acting on your request. This is a security measure to make sure personal data is not disclosed to anyone who has no right to receive it.
We aim to respond to all legitimate requests within one month. If your request is particularly complex, or you have made several requests, it may take longer, and we will tell you.
If you are not happy with how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection (ico.org.uk). We would be grateful if you would contact us first, so we can try to resolve it.
10. THIRD-PARTY LINKS
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
11. COOKIES
You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may not work properly. For more information, please see our Cookie Policy.
Last updated: October 2026
Xpert Driver Training